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Please click on the links below for other RJM web pages: Home
Sewer CamerasCable and Line Locators
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| RJM is a family owned company which began in
1985. We aim for your long term satisfaction. Please let us know
if you have problem, question or comments:
800-620-4773, brianmoss@rjmcompany.com, fax: 208-988-6447. We offer a complete refund for most items when returned in new condition. Some items are specially made or not frequently and are subject to a restocking fee of 20%. Return shipping is the responsible of the customer. Please check with us to determine if Some of our manufacturers charge a 20% restocking fee if returned to them. Some items will return to our inventory with no fee.
Methods of payment: Direct Deposit / Wire Transfer: Please call for account details if needed. Credit Cards: We accept VISA, Mastercard and Discover. Checks: Shipment may be delayed until the check clears in some cases. PayPal: Paypal allows transfer of funds without disclosure of
credit card information to us. They accept VISA, Mastercard,
American Express, checks. Google checkout. We offer financing that we have worked. We can send the simple form or call for the approval information. Open Account: A line of credit is determined by RJM. |
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Late fees: Balances over due 60 days could be subject to a 1 1/2% charge monthly.
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| Collection fees: If a collection agency is needed to collect the unpaid debts, the
customer is responsible for all related fees. A interest charge of 1.5%
per month will added to past due bills.
All equipment remains the property of RJM until paid in full. Credit will be given for partial payments. Any expenses incurred by RJM in the return Items returned to RJM. |
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| Shipping Charges: If prepayment
is required, we will determine an estimate of the shipping amount and
charge the complete amount before shipment. We do not change a
handling fee. Import, export or other fees are the responsible of
the buyer.
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| Warranties
RJM is not responsible for anything except repair or replacement of the product except as warranted by the equipment manufacturer. Used equipment is warranted excepted as stated in each quote. In general equipment sold by RJM is covered by the manufacturers warranty. Complete warranties details for each are available up on request or is linked below. warranties Summary: Bioteg: One year overall. Duracable: Two years on most cable machines, three years on DM-175, DM-55 frame and gearbox. Gorlitz: One year overall. 20% restocking fee charge if returned in 5 days. Pacific Tek: One year. Radiodetection: RD7000 and RD8000 three years with registration. One year on other equipment. Ratech: One year except camera heads which are 3 months. Sewerin: One year. Vivax: One year. |
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| Rentals: The renter is responsible return of equipment in the same condition except for normal use. Damages are the responsiblity of the renter. Repair or fees will be a fair amount determined by RJM. The renter will be charged normal service rates and parts for repairs. | |||
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We can send you a invoice through Paypal or funds can be through Paypal
to us.